FAQ & lead bot
One channel, rule-based
From $139
Comparable freelancers: around $200 ≈30% less
A guided chat with buttons: FAQs, lead capture and handover.
- Conversation plan
- Up to 15 answers
- Lead capture to a sheet
- Handover to WhatsApp
Website, WhatsApp and Messenger
Chatbot & Messenger Automation
A chat assistant that answers common questions instantly, collects the visitor’s details and hands real buyers to you on WhatsApp. Answers come only from information you approve.
- 6Automation services
- 5Countries served
- 3+Years experience
// At a glance
What the chatbot does
- AnswersPrices, hours, services and FAQs, instantly
- CapturesName, phone and what they need
- Hands overReal buyers sent to you on WhatsApp
- AI or rulesSimple flows or AI answers from your info
- PriceFrom $139, about 30% below typical rates
Not sure it’s the right fit?Ask me
// In short
Do you need a chatbot?
Choose a chatbot if website visitors or social followers ask the same questions, messages arrive out of hours, or leads go cold before anyone replies. A simple rule-based bot suits FAQs and lead capture; an AI chatbot answers from your own documents. If most enquiries come by phone, an AI Voice Agent fits better; for email follow-ups, Email Automation. MD Shamim Mahmud sets up chatbots for websites, WhatsApp and Messenger that answer from approved information and hand buyers to you.
By MD Shamim MahmudUpdated
- Provider
- MD Shamim Mahmud · automation specialist
- Based in
- Bangladesh, working remotely
- Channels
- Website, WhatsApp and Facebook Messenger
- Answers from
- Information you approve
- Price
- From $139 · about 30% below typical freelance rates
- Start with
- Free check on WhatsApp
// Who it’s for
When a chatbot helps
A chatbot helps when people ask before they buy and you can’t always reply quickly.
The same questions repeat
Prices, delivery, hours, availability.
Messages arrive after hours
Leads wait until morning and go elsewhere.
Visitors leave without asking
A quick answer could have kept them.
Leads aren’t recorded
Chats happen, but nobody saves the details.
// What’s included
What every chatbot includes
Every setup includes these. Platform subscriptions and AI usage are paid by you directly.
Conversation plan
Questions, answers and when to hand over.
Bot setup
On your website, WhatsApp Business or Messenger.
Knowledge from your info
AI answers only from your approved FAQs and documents.
Lead capture
Name, phone and need saved to a sheet or CRM.
Human handover
Buyers passed to you on WhatsApp with the chat summary.
Testing
Tested with real and tricky questions before launch.
// How it works
From question to qualified lead
The bot answers what it can, asks one or two questions to understand the need, saves the details and hands real buyers to you.
Instant answersLead savedHandover to you
- Visitor asks“How much is a deep clean?”Chat
- Answer from your infoPrice range and what’s included
- Two quick questionsArea and preferred date
- Lead savedSheet or CRM, with the chat summary
- Handed to youOn WhatsApp, ready to bookLead
// How it works
From task to running automation
You approve the plan before anything is built, and test it with real data before handover.
Free call
Your channels, common questions and what counts as a good lead.
Day 1Map & quote
The steps, apps, data and a fixed price.
Before work startsBuild
Built in your accounts, step by step.
During the projectTest
Run with real data; edge cases handled.
Before handoverHandover
A short video guide and notes on what runs where.
Delivery day
// Pricing
How much does a chatbot cost?
Fixed setup prices, about 30% below what comparable freelancers charge.
AI chatbot
Website or WhatsApp, AI answers
From $299
Comparable freelancers: around $430 ≈30% less
Answers in natural language from your own documents, with guardrails.
- Everything in the FAQ bot
- AI answers from your documents
- Guardrails and fallback to you
- Two channels if needed
Advanced bots
Bookings, payments or CRM
Quoted
After a free call
Booking, order status, payments or deep CRM integrations.
- Booking and order lookups
- CRM and helpdesk integration
- Written quote after a free call
- Runs in your accountsWorkflows, bots and data stay in accounts you own.
- 30 days of free fixesIf something I built breaks within 30 days, it’s fixed at no cost.
- Direct support on WhatsAppTalk to the person who built your automation.
How payment works
- 1Written proposalScope, price and timeline agreed before any payment.
- 250% to startYou get an invoice, and a receipt once it’s paid.
- 3Test the chatbotChat with it yourself using real and tricky questions.
- 450% at handoverThe second half is due only when it works as agreed.
Progress updates, invoices and receipts are shared with you in one place, so you always know where the work and payments stand.
Chatbot platform subscription, WhatsApp Business API conversation fees and AI usage are paid by you directly. Market comparison based on public freelance price lists, October 2026.
Returning client, or referred by one? Ask about your discount
// Before you decide
Rule-based or AI chatbot?
Rule-based bots are predictable and cheap. AI bots handle open questions, but need clear limits.
| AI chatbot | Rule-based bot | |
|---|---|---|
| Questions | Open, in the visitor’s own words | Buttons and set paths |
| Setup | Needs good source documents | Quick to set up |
| Running cost | AI usage per conversation | Usually just the platform |
| Starting price | From $299 | From $139 |
What you’ll need to share
- Your common questions and the right answers
- Price list, services and policies
- Access to your website, WhatsApp Business or Facebook page
- Where leads should go (sheet, CRM, WhatsApp)
Missing something? We can sort it out together on the first call.
// FAQ
Chatbot questions
What owners ask before adding a chatbot.
How much does a chatbot cost?
A rule-based FAQ and lead bot starts from $139, and an AI chatbot answering from your own documents from $299 (USD), about 30% below what comparable freelancers typically charge. Advanced bots are quoted after a free call.
How do payments work?
You pay 50% to start and 50% at handover, after you’ve tested the bot. Every payment comes with an invoice and a receipt.
Will the AI make things up?
It’s limited to your approved information and told to hand over when it isn’t sure. No AI is perfect, so it’s tested with tricky questions before launch.
Does it work on WhatsApp?
Yes, through WhatsApp Business or the WhatsApp Business API. API conversations have small fees set by Meta.
Can it book appointments?
Yes, as an advanced bot connected to your booking tool.
Where do leads go?
To a Google Sheet, your CRM or straight to your WhatsApp, with a short chat summary.
Can I change the answers later?
Yes. You get a guide for updating answers and documents.
How long does setup take?
Usually 3–7 days, depending on the channel and approvals.
Leads waiting for replies? Let a bot answer first.
Send your website or page and your top five customer questions. I’ll reply with a chatbot plan.
Often added to this service
AI Voice Agent
The same help for phone calls.
WhatsApp Ads
Ads that start chats your bot can answer.
n8n Automation
Send chat leads into your CRM and follow-ups.
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